Know what you want - Sales BrainStation Employee Review

2.0
29 Mar 2021
Recommend
CEO approval
Business outlook

Pros

I thought long and hard about whether or not I wanted to leave a Glassdoor review for BrainStation. I feel like I must considering there are quite a few reviews that outline the negatives but don't really touch on the positive aspects or paint a complete picture. If you're thinking about applying to BrainStation, you need to ask yourself 2 questions - where are you currently at in your career and where do you want to go? I think many seem to miss the idea that you need to work at a few different companies or different positions before you truly find a long-term career job. Suffice to say, BrainStation is not a spot where you'll be working for 2+ years. But that's okay… Go onto the BrainStation website, if one of the course sections interest you (Marketing/ Product/ Design/ Development/ Data) and your plan is to transition into that, great! You've potentially found yourself a career vehicle that can help you get there! Take the courses you'd like, bolster your resume, network within technology (locally as well), 1-2 years in the "sales" role and you're ready to make that transition. Don't go in with the expectation that you will transition with in the BrainStation organization. Is your goal to become a career sales person? Become an Account Executive? Well look no further, BrainStation is not for you. You won't be properly trained in any sales methodologies, the selling aspect is very transactional (B2C) and the transferable skills you will receive are quite limited. The commission structure is a joke and ironically sets you up to make the company less revenue due to the nature of how everything is setup. Please read this review in unison with the other recent ones as I am trying to only cover what they missed. OTE is notably higher than what you can find in other sales positions at technology companies for a junior role. Salary starts at $45k base but RAPIDLY increases if you're a top performer. First 3 months, you're learning - prove to management that you're engaged, interested and dedicated to succeeding. Month 3 to 6, you're practicing and at month 6 you should be able to become a top performer. By year 2, I was at 6 figures OTE. Salary is the only reason seasoned reps stayed as long as they did. Growth opportunities - everyone loves to throw this term around but it means something different to everyone. Suffice to say, in my experience they were very limited, but not absent. As the others reviews allude to, you can get multiple promotions but job responsibilities do not change. At BrainStation growth opportunities is something you need hunt for and carve out for yourself based on what you want to accomplish which are only available to top performers (growth opportunities should not be your goal at BrainStation).

Cons

Leadership - hah! BrainStation does not have leadership. Your relationship with your higher ups will be very much manager - subordinate. Performance reviews are an absolute joke, what a waste of time, an embarrassing uncomfortable session of nothing, a tirade of nonsense. I was told that my performance was "too good" and that I was demoralizing the other team members. Once again, culture is one of those things that means something different to everyone. Regardless, it is completely absent at BrainStation. They love to talk about the 1KG (1 large company Konrad Group), blah blah blah it's a pile of nonsense. Simple as that. During covid, you come in, do your work and that's it. Before covid, we actually had an essence of a culture in Vancouver but that pretty much stopped when everyone went WFM and 80% of the team moved on. Finally, as a testament to what it was like working at BrainStation; in my exit interview I asked if they wanted me to leave a Glassdoor review and the Konrad lady jumped without hesitation and said "only if it's positive".

Explore other reviews about BrainStation

5.0
10 Nov 2025
Recommend
CEO approval
Business outlook

Pros

the people were great, super friendly!

Cons

Wish I was given more tasks to do

3.0
5 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Curriculum was modern, relevant, and kept pace with industry standards. Colleagues were knowledgeable, collaborative, and supportive. Facilities and resources were professional and well-maintained. Day-to-day teaching was rewarding, and students were motivated and diverse in background. The role offered valuable experience in instructional design, mentoring, and public speaking.

Cons

Significant organizational changes were announced without *any* communication from the CEO. Instead, information about shutting down certain programs and staff reductions was delivered indirectly through middle management. Executive leadership provided little to no transparency or acknowledgment during these transitions, creating uncertainty and eroding trust. Leadership decisions often felt inconsistent or short-sighted, such as narrowing program offerings and introducing restrictive enrollment policies that reduced access for nontraditional learners. Oversight was shifted to individuals without educational management experience, leading to poor communication, lack of support, and questionable professionalism. Team morale and culture deteriorated rapidly following layoffs and restructuring. Overall, leadership demonstrated weak communication skills, minimal visibility, and questionable judgment during pivotal moments.

3
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