Hands Down the Best Company I have ever Worked for - Client Care Representative Brave Thinking Institute Employee Review

Peers and management deeply care about individuals and the impact you want to make on the world. I received nothing but love and encouragement throughout the entirety of my time serving at BTI. I was always able to take off when needed for personal things (family, trips, mental health, etc) and my compensation was great! The culture requires a growth mindset with an open heart and it’s wonderful if that’s the right fit for you. I cannot express the amount of gratitude I have for working here and leaving (for reasons not relevant to this review) was a difficult decision due to how amazing my experience was.

Lots of softwares / tech stack could be more consolidated, (people who aren’t tech savvy could struggle a bit) BUT the admin team are extremely responsive and helpful.

Some coworkers are friendly, and that helps make the day a bit easier.

The experience is horrible overall. No professionalism at this company. They seem progressive by hiring a lot of young people, but the work environment is very toxic. Time off is very limited, and benefits are poor, it's hard to rest or plan time away. Meetings include unnecessary and uncomfortable activities. Managers and upper management show favoritism, especially toward certain people, which creates unfair treatment. The way they make decisions on employee matters is so biased. Many processes feel outdated, and there is little effort to improve them. Your manager will only reach out when you're under-performing. Employees do not want to speak up about anything not working well as management will not take any constructive feedback well. Also, if you do not fit in, be ready to get fired. I would not recommend this company to my worst enemy.