Avoid Braze - Account Executive Braze Employee Review

1.0
14 May 2024
Recommend
CEO approval
Business outlook

Pros

The salaries are competitive, the product is good.

Cons

Braze is a toxic workplace. The corporate culture is oppressive and very political. Hidden layoffs, burnouts, and a culture of fear prevail. Employees are fired within an hour and being deactivated from Slack. Leadership prioritizes profit over people, with draconian HR/legal procedures. Save yourself the stress and disappointment, and look elsewhere for employment.

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Braze Response
1y
Hi, Thank you for sharing your thoughts and feedback with us. At Braze, we strongly believe in building an environment centered on transparency, integrity, and employee wellbeing, and where everyone is encouraged to embody our ‘Be A Human’ core value. We are so sorry to hear that your experience has not been consistent with that. We can assure you that no decision regarding employee termination is taken lightly at Braze. We strive to ensure fair treatment for all employees, regardless of individual circumstances or location, and follow strict processes that include alignment with managers, People Business Partners, legal counsel, and Braze leadership. If you’d like to delve deeper into your feedback or share anything else, please reach out at any time to TalentReviews@Braze.com.

Explore other reviews about Braze

5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great culture, smart people, interesting work

Cons

No major cons to speak of

2.0
12 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Braze has a good product. Comp is average to slightly below average for the industry. A lot of smart people pass through the doors of Braze. Most of them don't last long.

Cons

Product: Between legacy tech companies moving into customer engagement and smaller startups with similar / cheaper products, Braze's future looks pretty bleak. Equity: Braze's stock price has been in free fall for more than a year and is still overvalued at $20. Your equity might be worthless by the time you vest. Career growth: Internal promotions are few and far between and are never based on quality of work or merit. More often than not, people with no understanding of the product or industry are hired to manage long-tenured experts who didn't need managing in the first place. Culture: High achieving, competent people at Braze are seen as a threat to leadership. They eventually get fed up and leave because they can't get promoted or are forced to answer to managers that were hired over them for jobs they deserved. When they leave, they take their expertise to competitors or other industries and 3 or 4 people are usually needed to do the work they leave behind. Leadership: Braze churns through VPs + middle management at an alarming clip. Great leaders quit because they're not prepared for the micromanagement they endure and can't actually get anything done. The ones that seem to stick were only hired because they worked at Zendesk w/ the CBO or at Salesforce with someone in the Sales org. Not because they have relevant management experience, understand strategy, or the product.

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