Horrible Training and Management - Customer Service Representative Bread Financial Employee Review

1.0
8 Feb 2018
Recommend
CEO approval
Business outlook

Pros

Decent pay for a call center

Cons

Horrible training. Ridiculous 100% Attendance Policy. Employees can request to end their shifts early EVERYDAY. Dealing with entitled customers who don't pay their bills and scream at you until you waive the late fees.

Explore other reviews about Bread Financial

5.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, family oriented, great pay opportunity, and growth.

Cons

Work could get incredibly slow.

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Bread Financial Response
1d
Thank you for the review! We work diligently to ensure our compensation package is competitive with the market so it's nice to see those comments made here. We appreciate your feedback and thank you for your 3 years of support to the company!
5.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Strong learning and development opportunities Supportive and approachable team culture Encourages personal and professional growth

Cons

Some growth opportunities may take time.

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Bread Financial Response
1d
Thank you for taking the time to write a review with us! We're happy to hear that your time with us has met your expectations! We appreciate your feedback as it helps us understand areas we are doing well and areas to improve.
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