Energetic,enthusiastic, and positive attitudes are promoted. - Customer Service Representative Bread Financial Employee Review

4.0
30 Aug 2013
Recommend
CEO approval
Business outlook

Pros

Great enthusiastic attitudes are highly encouraged and promoted. Monthly bonus payouts based on performance. Incentives given to all associates at times. Open to suggestions and actually implemented.

Cons

The company seems to be growing at such a fast rate that they policies and procedures are not fully addressed. This issue is causing quite a bit of inconsistency meanwhile information is not clear and/or missing for assisting customers. They appear to be working on fixing the problems as quickly as possible and the whole issue feels like the company is new to the call center business.

Explore other reviews about Bread Financial

5.0
14 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Helpful coworkers who are willing to share knowledge

Cons

Fast-paced environment can be challenging at times

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Bread Financial Response
9h
Thank you for taking the time to share your feedback. We are pleased to hear that you've enjoyed your experience working with us. Your input encourages us to continue fostering a supportive and engaging workplace.
2.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

You’ll learn a lot because you will be exposed to a lot of work in short amount of time.

Cons

No employee support You're just a number, not a person If you're not of a certain race, "forget about it"

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Bread Financial Response
9h
Thank you for leaving a review with us. We're sorry to hear that you were disappointed with your time with us. We appreciate your feedback as it helps us understand how we can improve. We wish you all the best in your future endeavors.
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