Metrics failure - Payment Solutions Specialist Bread Financial Employee Review

1.0
27 May 2023
Recommend
CEO approval
Business outlook

Pros

Build your own schedule benefits PTO and PSL time

Cons

Metrics Management Fairness Job security

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Bread Financial Response
3y
Yikes, we are sorry to hear that you don't like the performance metrics and don't feel recognized for your contributions and the efforts you're putting in. We recognized that sometimes the work of leaving 100 voicemails can be grueling, but it's still important to our collections efforts. We highly value our Collectors and know the work you do can be very challenging. We do take your feedback seriously and will share this with our leadership team. We are glad to see that you enjoy having a flexible schedule and paid time off.

Explore other reviews about Bread Financial

5.0
8 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Good job stability and healthy work life balance and flexible working arrangements.

Cons

Lower Compensation and annual performance hikes often lag behind.

1.0
7 Jul 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are some really great and knowledgeable people to work with and learn from and most...most are cooperative and helpful. I DID have a few wonderful supervisors who really helped me learn and progress

Cons

The previous post couldn't have said it better. Leadership is completely out of touch and does little to help anyone and is there to serve correctives. And once you hit one like that and you don't mesh..they will look for ways to get people out that they seem a threat..bc they ARE helpful.

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