absolute joke of a company - Sales Associate Breitling Employee Review

1.0
7 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Honestly could not tell you any.

Cons

My experience with this company was extremely disappointing. Based on my interaction, it appears that the staff have very limited knowledge of watches and the industry as a whole. When asking relatively basic questions about the products, I did not receive clear or informed answers, which is concerning for a business that positions itself within the watch market. The overall impression I was left with is that the company relies more on marketing and presentation than on genuine expertise or passion for horology. For customers who value knowledgeable guidance and professional insight when purchasing or discussing watches, this may prove frustrating. It is also important to note that the brand itself does not operate anywhere near the level of the top Swiss watchmaking houses. Despite this, it is presented in a way that may suggest a level of prestige that is not reflective of its actual standing within the wider Swiss watch industry. In reality, it feels more like a brand built primarily for selling rather than one grounded in authentic watchmaking heritage or technical excellence. Given the highly specialized nature of the watch market, I would strongly encourage the company to invest in better training and deeper product knowledge for its staff. A stronger foundation in horology and greater transparency about the brand’s position within the industry would significantly improve the customer experience and the credibility of the business. At present, I cannot recommend this company to enthusiasts or buyers seeking informed service, expertise, and genuine watchmaking credibility. Pay is horrible.

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Breitling Response
2mo
Thank you for taking the time to share your feedback. Breitling proudly celebrates over 140 years in horology, driven by continuous innovation and contributions to watchmaking. We are sorry to hear about your experience, particularly in areas where we typically excel. Every team member is immersed in our rich heritage through dedicated learning, bringing to life the story behind our collections. This is complemented by a strong focus on delivering exceptional client experiences, supported through classroom, online, and in-boutique coaching. We regularly benchmark our pay against the market, offering a competitive package that includes leading commission, bonuses, and a range of benefits. We truly appreciate your feedback and take it seriously, as it plays an important role in helping us improve.

Explore other reviews about Breitling

5.0
26 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Meeting interesting people and geeking out on watches

Cons

Always on call to clients

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Breitling Response
7mo
Thank you for your kind words and for taking the time to share your experience. We're glad to hear that your time with us was positive and that you found value in your role here. It's always meaningful to know that our efforts to create a supportive and engaging workplace have a lasting impact. We wish you continued success in all your future endeavors and hope our paths may cross again someday. Thank you again for being part of our journey.
4.0
6 May 2026
Recommend
CEO approval
Business outlook

Pros

- easy, relaxed vibe - good pay - good bonuses

Cons

- management - heavy favoritism - lack of rules - very boring/ slow

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Breitling Response
3d
We appreciate you taking the time to share your review. We're glad to hear that you valued the relaxed working environment and found the compensation and incentives rewarding. We also appreciate your honest feedback regarding management and organizational structure. Input from current and former employees is important as we continue to refine our processes and strengthen the way our teams work together. Thank you for your contribution, and we wish you every success moving forward.
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