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      Toxic Environment - Field Service Technician Bridgehead IT Employee Review

      1.0
      12 Dec 2023
      Field service technician
      Recommend
      CEO approval
      Business outlook

      Pros

      Despite the challenges, I appreciated the support from a few dedicated colleagues. Their assistance and camaraderie made the work environment more bearable. These individuals demonstrated a positive team spirit, offering guidance and encouragement during a challenging period. Their presence highlighted the potential for a supportive community within the company, even amidst its shortcomings.

      Cons

      My experience at this workplace was regrettable, especially for female employees. During my short tenure, I faced harassment and discomfort from a supervisor in the field desk, particularly when management was absent. The prevalence of nepotism, evident even in HR, created a toxic environment. I discovered that upward mobility within the company was nearly impossible unless you had personal connections with individuals in high positions. I was relieved to leave and wouldn't recommend this workplace, especially for women seeking a fair and respectful professional environment.

      avatar
      Bridgehead IT Response
      2y
      We understand your frustration and concern regarding the experiences you shared. The behavior you described is completely unacceptable and does not align with the culture or environment we strive to create at Bridgehead IT. We take all feedback seriously and are committed to addressing your concerns.
 We would very much like to invite you to share additional details with us directly, if you feel comfortable doing so at lserrato@bridgeheadit. Your feedback will be shared with leadership and we will proactively address these issues, implementing changes to ensure a positive and inclusive work environment for all team members. Thank you again for taking the time to share your feedback. We value your voice and appreciate your contribution to making Bridgehead IT a better place to work.

      Explore other reviews about Bridgehead IT

      5.0
      1 Apr 2026
      Cyber security analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Working under the Security Department was the greatest educational period I've had. Being able to have access to a multitude of resources/people to learn from and practice with was a take-off in my career.

      Cons

      I couldnt say i had any cons with the time I had at Bridgehead IT. My role in the security team was tightly knit, so I cannot relatively speak on my opinions of the company as a whole since working in the Security was always consistent of 5-8 people.

      1.0
      3 Apr 2026
      Senior consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      Good compensation, smart executives, competent admin staff

      Cons

      account managers and sales worked at cross purposes to technical experts for no better reason than maintaining control, rarely did I witness sales or the AMs acting in the customers’ best interests but their own self interests never took a back seat

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