No Structure - Customer Service Professional (CSP) BrightKey Employee Review

2.0
29 Sept 2025
Recommend
CEO approval
Business outlook

Pros

The people you work with

Cons

No structure. No real leadership.

Explore other reviews about BrightKey

5.0
26 Jun 2023
Recommend
CEO approval
Business outlook

Pros

Cares for the employees at all times.

Cons

Good pay on government contracts

1.0
6 Dec 2025
Recommend
CEO approval
Business outlook

Pros

The work was rote and easy. You can bring your dog to work.

Cons

Low pay. Unaffordable health insurance. Unprofessional office culture. One of the HR staff is nasty and dishonest. No coaching, Only reprimands. No leadership training. Only management training (not the same thing). One employee who ensures job security by kissing up to management because her behavior would never be tolerated anywhere else. She operates in manipulation and feels threatened by anyone who doesn't play along. She is the common denominator in several conflicts, but somehow is always seen as the victim. Everyone is deceived by her flattery. No path forward for non-cronies. If you have to get in, get out fast, before you get sucked into the vortex of phoniness.

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