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BrightStone Group

Is this your company?

Just another secondment agency - KYC Analyst BrightStone Group Employee Review

3.0
6 Feb 2024
Recommend
CEO approval
Business outlook

Pros

BSG pays more than OK and has a wide circle of clients in the financial sector, making it a good fit for people looking to get to know this sector. Most people at HQ are very sociable and the HR Business Partners always try to see things from the perspective of the employee, even if management decides against their interest.

Cons

BSG overpromises and underdelivers to its (prospective) employees in more than one sense, but since I still work here, I won't go into specifics. My collegaues and I have often been disappointed with the postings we got. Over the past year I have seen colleagues experience several occasions where people who were hired as KYC Analysts or Finance Professionals, were put to work in a customer service role for a year or longer against their express wishes. BSG can force us to do this because the employment contract does not specify employees' role as such. Instead, it simply calls them a 'project professional', enabling BSG to make its human capital apply for and work on whichever project has the highest priority from a Sales perspective, regardless of preference, experience, or learning & development ambitions. As is far too common in the industry, BSG reels in young professionals with promises of a 'traineeship', and then proceeds to tie down its young, fresh-out-of-uni talent by burdening them with thousands of euros of study debt accumulated through the forced use of expensive, but very basic training materials. BSG prides itself on being a company that sees learning and development as a defining trait. In reality this plays out differently, leading to a disturbed relationship between employer and employee. Usually, junior employees are encouraged to accumulate up a maximum of 1500 euros per year by following expensive courses. These costs all get added up as a study loan, to be paid back when an employee leaves the company. Young adults who do not have the means to pay these off are therefore in essence held hostage by their debt, furthering staff retention and growth.

Explore other reviews about BrightStone Group

2.0
27 Jul 2024
Recommend
CEO approval
Business outlook

Pros

Good stepping stone and career opportunities, lest you fight for it yourself

Cons

No inclusivity or diversity Micromanaging No effort in matching process

5.0
24 Oct 2023
Recommend
CEO approval
Business outlook

Pros

They look out for their own.

Cons

A company that you can trust.

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