Destroying a once decent company - Account Manager BrightView Employee Review

1.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

Manager dependent, but not much to state here.

Cons

They are destroying what used to be an amazing company and eroding the culture on a daily basis. They do not care about their employees, clients or contractual obligations… just their stock value and stake-holders. Funny thing, their stock is rapidly declining under current leadership, which is public information. CEO is way out of his league here and has no business running a landscape company - he has never known a hard days work in his life and now makes unilateral decisions for the company. They only care about growth, not service which is why retention, both employee and client, are immensely declining. You cannot grow without first retaining what you have hence why company Net New is often trending in decline not growth. Training used to be a big deal here. Now everything is just a digital catalog. Also, largest company (by far) in the industry but also pays the least and offers no technology, proprietary or otherwise. All of our systems are incredibly outdated and just create more work and longer turnaround times for clients. Yet, spent a fortune to install big brother in all management trucks - watch and listen to you 24/7. Yes, 24/7 (video AND audio) even in your personal time outside of business hours when you pay out of your own pocket to have the truck. Can’t communicate internally, left hand never knows what the right hand is doing… how do you think that reads to our clients. Not well.

Explore other reviews about BrightView

5.0
16 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Fun work Learn A lot

Cons

Hard work Repeated Early hours

3.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Good job and new manager has turned the place around.

Cons

1. Make you pay for take home company truck now used to be part of the job 2. Took away my managers sales bonus and he was not happy about it 3. All managers share a credit card for the entire branch 4. Bonuses are not what they used to be 5. Cuts are made company wide every quarter all to save Dales job and to show a shareholder profit yet the CEO makes millions with tones of bonuses and extras while little guys get crap pay

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