Brightview may be a great place to work, depending on your location. However, working here was a challenging and disappointing experience for me. The workplace culture promoted favoritism and a lack of accountability, and management repeatedly failed to address serious concerns.
If you are less experienced or don’t fit into the prevailing workplace culture, you may face consistent disrespect from coworkers. Despite raising these issues with management on multiple occasions, my concerns were dismissed. Rather than fostering a supportive environment, leadership allowed these behaviors to persist, eventually escalating to an incident where coworkers ganged up and harassed me. Management and HR sided with them because they covered each other. It was simply more convenient for leadership to blame one employee rather than a group.
Work priorities were also misaligned. Tasks were expected to be completed quickly—often at the expense of quality care. I witnessed numerous instances where basic duties were neglected, such as trash left over from previous shifts or insufficient cleaning of residents. When I worked extra hard to cover for others, my efforts went unrecognized, and I was instead accused of wasting time with residents. Even when I requested assistance and ended up waiting around, I was again criticized for mismanaging my time. Despite receiving positive feedback from residents regarding the quality of care I provided, my boss never acknowledged this specifically. It was always about getting my work done quickly and independently in a team setting. Meanwhile, several of my coworkers sat around on their phones.
For those considering employment here, I recommend carefully evaluating whether this culture aligns with your expectations for fairness, teamwork, and professional support.
