Client services is a disaster - Anonymous employee Businessolver Employee Review

2.0
7 Aug 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Unique culture. As long as you are doing your job, micro managing is non-existent. The job I get to do everyday is pretty amazing. It can be very fulfilling.

Cons

It disappoints me that I am writing negative things about Businessolver, but they need to be reiterated, so that things change. I'm not sure things will ever change, since this message has been communicated several times. A lot of the reviews are accurate, some are exaggerations, so I will be as accurate as I possibly can. Yes, it is true that you need to balance your own work/life situation. Even if that is done, there is such a huge amount of work to be done during business hours, that if you do not work from home, projects will suffer. The amount of work that is assigned to everyone is crazy. Just absolutely insane. I have been told to ask for help when I need it, but even when I do, there are not a lot of individuals in the company with my skills, so I'm left high and dry. I have given feedback as to what I need to be successful, but that information has fallen on deaf ears. It truly hurts that I have worked so hard for an organization, only to be left in the dust, and practically begging for help that is promised, but never delivered.

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Businessolver Response
9y
Thank you for your feedback. I am happy to hear that you love your job and I can tell by what you wrote that you are committed to Businessolver. It pains me that you feel management is not in tune with the workload our employees carry. The commitment and investment we've made in our critical to quality efforts combined with our workforce management tool are a direct reflection of our desire to have more transparency into this area. I welcome your direct feedback and encourage you to share details with your leader or me. mklipfel@businessolver.com

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