Wish they did raises but otherwise a great company - Client Operations Businessolver Employee Review

4.0
25 Jun 2020
Recommend
CEO approval
Business outlook

Pros

Great culture CEO is very invested and does regular presentations for the company's employees on where the business is going and how we're doing My coworkers and supervisors are fantastic - the best I've ever worked with We have a lot of fun at work - very engaging and collaborative Detail-oriented work, took a while to master; now that I'm good at it I feel accomplished and successful. I have satisfaction in my performance. Company is very supportive of my disability. HR has been supportive and helpful with FMLA and reasonable accommodation needs. Technology is good, no antiquated systems. Company embraces new ideas and new technology. SWAG system is great; being able to recognize peers and earn points to use in buying items. Understandably on hold for COVID. Tuition reimbursement (also understandably on hold for COVID)

Cons

I wish they gave raises. I've been here 3 years and have never gotten a raise. My salary is midrange for others listed on this site. When I asked a year ago about a raise, my supervisor said only people whose "Employee Pulse" (a self-reporting performance matrix) was "blue" get raises, i.e. the Rock Stars. IMO those who have been with the company and are dedicated, perform well, no attendance or performance issues, should get regular raises. If no raise, consider a title bump. "Senior" or "JobTitle II or III" -- something to make people feel value and that they have something to aim for. I feel like I'll never be a Rock Star, but I am a good worker who's always here and does a good job; I should get raises sometimes. I enjoy what I do and have no need or desire to go to a different job just to get a raise in pay. Dumb job titles. I feel like a dork putting my job title on my LinkedIn.

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Businessolver Response
5y
Thank you for your feedback. I would appreciate the opportunity to discuss your concerns more in depth. Please reach out to me at mklipfel@businessolver.com.

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5.0
12 May 2026
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CEO approval
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Pros

Supportive team environment with colleagues who are willing to collaborate and help each other succeed

Cons

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3.0
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Recommend
CEO approval
Business outlook

Pros

great people and great product

Cons

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