Pros
A bunch of great co-workers.
Lots of training resources and an easy interview process.
If you're interested in learning this niche trade you can do it here with little to no experience
Cons
Salary:
They pay most workers extremely low wages, most of the people I know who worked there made non livable wages especially for the area. Even workers who had been there more than 5 years still made extremely low wages. There are no standard cost of living increases and raises are minimal (even in years where they exceeded their sales goals).
Benefits:
There aren't any benefits really. After 1 year of working you get 5 days of vacation but considering they close the office for a week around the Holidays you're left with a choice of using the vacation days to cover the closure or using them any other time and going a week without pay during the holidays. There are no holiday bonuses, the only bonuses come in the form of $25-50 gift cards every now and then. No chance at healthcare or anything like that. Even your lunch break is unpaid.
Management:
Management is a constant source of stress. In my year+ I saw management scream at employees for asking "stupid questions", take retaliatory action against employees for speaking out against Management's unprofessional behavior, threaten to fire employees during company wide meetings for minor infractions and use public company websites to air employees' personal conversations and reprimand them. They ask a lot of their employees with no real benefits or room for growth. In my time there they offered myself and other employees "promotions" that did not come with salary increases.
Culture:
Company culture includes employees screaming at employees, management screaming at management and management screaming at employees. Morale is usually pretty low as workers are constantly asked to do more for no additional pay or benefits. As I was on my way out several employees expressed that they similarly wished they could leave the company.