Good - Office Assistant CB Direct Employee Review

Weekly Guarantee Wage Some Maintenance Reimbursement Flexible

No cons at the moment

The hiring process is very easy. Almost too easy due to turnover rate

The company has faced numerous issues over the past year. They continue to hire 1099 contractors but treat them as employees, subjecting them to the same requirements. The compensation for projects is inadequate, and refusing a project due to low pay—such as $700 for 72 hours of work—can lead to termination. Contractors are expected to work in extreme weather conditions, such as tornadoes, hurricanes, or blizzards, if the point of contact is present. There is significant nepotism within the company, exemplified by the CEO selling his other business, Real Steel, and bringing its staff to work at CB Direct, a telematics company with a completely different focus. The call center and reviewers are outsourced to the Philippines, and if the work is unsatisfactory, payment is withheld, or the work must be redone for free. The company has a high turnover rate due to their tendency to fire anyone who questions their practices, instead of treating contractors fairly. Many scheduling staff lack an understanding of the job requirements, often scheduling work that requires extensive travel across the state without breaks or lunches, and expecting tasks that take two hours to be completed in one hour or less. Overall, it's advisable to avoid this company unless you are willing to be exploited, work 12-hour days, and endure significant wear and tear on your vehicle for less than minimum wage.