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      CCC Intelligent Solutions

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      CCC Intelligent Solutions reviews

      Arrived happy, left disappointed - Anonymous employee CCC Intelligent Solutions Employee Review

      2.0
      12 Oct 2018
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      - Great and leading technology for the auto claims vertical - Worked with some great people

      Cons

      - Overworked and under-appreciated - Poor CS leadership that provides little to no guidance or support, doesn't listen to their people, and easily places blame on others before gaining any understanding - CSM on-boarding is poor and gives no direction to our daily objectives and overall goal in the role. Shadowing just doesn't cut it. - There's an "in" group, so you tend to feel outcasted

      Explore other reviews about CCC Intelligent Solutions

      5.0
      2 Jun 2026
      Customer success manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Great work life balance, great culture

      Cons

      Layoffs as we’re growing but expected

      2.0
      4 Jun 2026
      Data scientist
      Recommend
      CEO approval
      Business outlook

      Pros

      Nothing relevant for employer growth nice building though

      Cons

      Toxic Communication Style Unclear Decision making Narcissist Dominant Environment Hostile manager-employee relationship Very few people who actually were proficient about what they do Zero felexibility on ideas and deprecated management system with almost no new product release in 5-7 years

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