Stressful, but nice management - Patient Service Representative CITYMD Employee Review

4.0
12 Nov 2023
Recommend
CEO approval
Business outlook

Pros

Management is nice, snacks in the break room

Cons

Unstable environment having to cover shift at different sites within the district, long hours, flexible schedule

Explore other reviews about CITYMD

5.0
21 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Hands-on experience with EMR systems and patient documentation. Strong patient-facing experience with diverse cases and populations. Exposure to working with multiple providers and medical specialties. Fast-paced environment that builds adaptability and multitasking skills.

Cons

Pay may feel lower compared to the intensity and volume of work- but unfortunately is typical for premed/prehealth professionals.

1.0
30 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Exposure to a wide variety of patients, Entry-level opportunity in healthcare, Some great providers, Learn how to multitask under pressure, Fast-paced environment

Cons

Toxic work culture, Severe understaffing, High turnover and burnout, No accountability from leadership, Little recognition or growth

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