Signed-on because of the pay, stayed because of the employees, left because of management and company culture - Customer Manager CR England Employee Review

1.0
21 May 2013
Recommend
CEO approval
Business outlook

Pros

Pay is good. Employees are close, making it a tight knit community. Good Job security. They have a week of 'Employee Games' during the summer (free lunch and games). The company will continue to grow.

Cons

Company: No work life balance. Experience is valued over education. Average employee works there for about 5 years before being moved up. 'Boys club' mentality, no women in management. The busiest season for trucking is around the holidays - dont expect to get time off after halloween through the new year. Customer manager position: The amount of work expected out of you is more than can be completed in any 40 hour week, even at full blast, with all attention on work, with no breaks or slowing down. Management's attitude is if you really care about your job, you will come in early, and be available and responsive 24-7. Managements looks down on employees that work less than 45 hours a week, their attitude being that you must need more work to do. You cant take sick days. Even with a note/throwing up at your desk, management will verbalize that you should 'work through it'. If you have a sick kid - you will work from home (management does not provide a laptop). When you first start, you will work monday - saturday for the first few months, then a saturday about once a month. It is mandatory that you work 1-2 holidays a year. And since vacation time is given by senoirity, expect to work major holidays (Christmas, Thanksgiving, New Years) for the first few years, and expect to not be able to take your full vacation time straight (1 week) - rather a day here, a day there. Vacation time is determined a year before you take it. Taking additional days unpaid will not happen. As I mentioned, the busiest season for trucking is around the holidays - expect to work 70 hr weeks. There is a lot of inner-office drama as well.

Explore other reviews about CR England

5.0
15 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Great Enviromint, good teachers and midrange pay

Cons

4 on call hours a day

1.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Many illusions. Not many pros.

Cons

Dispatchers are totally confused without proper information when needed.

See reviews by: Helpful|Rating|Date|All