You'll need a therapist after working here - Regional Account Coordinator/Support CRC Group Employee Review

1.0
16 May 2018
Recommend
CEO approval
Business outlook

Pros

There were like 3 nice people there...

Cons

During my few years with this company, I met some of the rudest, most cold-hearted people that I have ever come across in my life. I was a very hard working employee who held three different positions within this company. I learned that the harder you work, the more management will abuse you as an employee. Management will give the hardest workers a higher work load, while letting the weaker links on the team float along with little to no work at all. How is it okay to stress out someone who tries to do a good job, and "reward" the ones who don't even try. Employees would sleep at their desks, take prescription pain pills in the office that would make them incoherent, and then they would go on to handle thousands and thousands of dollars worth of payroll for large companies across the US. Why would HR not step in and do something about this? No wonder clients call in so often about issues with their payroll. Management also thought it was okay to threathen your job if you were not able to work overtime, even though there was NO mandatory overtime mentioned. The managers even went so far as to yell at employees in front of the entire office, even when those particular employees were not being rude or disrespectful in any way to their manager and did not deserve that treatment. Also, managers would be put into a leadership role without knowing all of the payroll platforms that they were managing. How can they be in charge of a team full of people and have NO IDEA what their team is supposed to be doing? I myself, and other team members as well, had to train our own manager on how to work the systems. This place drove me, and many others, to take anxiety meds and anti-depressants. The amount of breakdowns these employees had at work is unbelievable, but not as unbelievable as HR not doing anything to better the environment.

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CRC Group Response
7y
We appreciate you taking the time to express your concerns. Employees are encouraged to take care of their health and wellbeing which includes taking prescribed medication as indicated by their physician. As a practice we don’t impose any biases to those who are under the care of a physician. We promote a culture of transparency and accountability. Our leaders across the organization conduct routine audits to ensure employees are properly servicing our customers. We uphold our leaders and employees to adhere to our company core values to ensure we provide effortless service internally and externally. Our organization is one that respects each other as we continuously work to put the most skilled players at every position within the organization. The Human Resources department understands our associates are our number one priority. We have high standards when responding to emails and phone calls. HR continues to strive to sustain our established service level agreements.

Explore other reviews about CRC Group

5.0
14 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Total flexibility to come and go on job as long as work done. Remote. Great collaboration and meetings with similar team 2 times annual.

Cons

Top management only deals with managers below them and not entire team

1
4.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great benefit package. Largely expanding company

Cons

Took quite a long time to obtain the title I have although I was already completing the work. Only happened after a management change.

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