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CSAA Insurance Group, a AAA Insurer

Engaged employer

AAA Members First - Travel Agent CSAA Insurance Group, a AAA Insurer Employee Review

3.0
19 Feb 2009
Recommend
CEO approval
Business outlook

Pros

Good caring people, many who are quite long tenured. Job security, although with today's economy that looks less and less likely. A pretty good brand name and 100 years in the business.

Cons

Stone Age circa 1990 computer systems. Newer programs that simply don't work. No accountability from senior leadership team, hopefully heads will start to roll. Outsourcing work to other states. Was amazed when I started work with the company how bureaucratic and old fashioned CSAA was compared to other AAA's back east.

Explore other reviews about CSAA Insurance Group, a AAA Insurer

5.0
7 Jul 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

great company to work for

Cons

no complaints from me, great

1.0
4 Jul 2026
Recommend
CEO approval
Business outlook

Pros

- High level of job autonomy, enabling ownership and independent decision-making. - Clear direction and strong guidance from direct leadership, supporting alignment and goal achievement. - Manageable workload with appropriate funding and resources to effectively meet objectives.

Cons

- Misaligned priorities between IT leadership and executive leadership, creating confusion and slowing decision-making. - Organizational dysfunction and lack of coordination among leadership teams, impacting execution and accountability. - Perceived favoritism and inequitable opportunities, affecting morale, trust, and employee engagement.

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