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CSAA Insurance Group, a AAA Insurer

Engaged employer

Prime Example of How not To Run a Claims Center - Casualty Specialist CSAA Insurance Group, a AAA Insurer Employee Review

1.0
14 Apr 2010
Recommend
CEO approval
Business outlook

Pros

Paid Overtime & would let employees take needed time off for childcare.

Cons

Treat employees very shabbily Extreme micro-management by managers with no claims knowledge only time put in the company while not absorbing any knowledge or educating self further to further company.

Explore other reviews about CSAA Insurance Group, a AAA Insurer

5.0
7 Jul 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

great company to work for

Cons

no complaints from me, great

1.0
4 Jul 2026
Recommend
CEO approval
Business outlook

Pros

- High level of job autonomy, enabling ownership and independent decision-making. - Clear direction and strong guidance from direct leadership, supporting alignment and goal achievement. - Manageable workload with appropriate funding and resources to effectively meet objectives.

Cons

- Misaligned priorities between IT leadership and executive leadership, creating confusion and slowing decision-making. - Organizational dysfunction and lack of coordination among leadership teams, impacting execution and accountability. - Perceived favoritism and inequitable opportunities, affecting morale, trust, and employee engagement.

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