Pros
Nice modern building with plenty of parking
Cons
I hated every minute of my several months (too long) there, the office is run by a particularly spiteful individual who nobody has any respect for, she tells the managers how to do their jobs and they are too gutless to tell her to shut up and get on with her job so the rest of the workforce ends up resenting both parties.
Dont expect any training or any level of professionalism it simply does not exist there.
I was shocked to see how accounts were getting legal charges ( on accounts that no legal action had taken place on). employees were made to be impolite and even lie to debtors calling in for help.
we were constantly made to feel bad and be pressured into working overtime which they would not pay us for, targets are set so high that people will never achieve bonus, thankfully i now work for a loan company with a great boss, i would rather work for free here than spend another single minute of my life working for CTHELL ( oops sorry i meant CTL)