The end is near... - Anonymous employee CallTower Employee Review

1.0
3 Jul 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The employees (at least the ones that were left) was the only good thing about CallTower. They had some of the greatest employees.

Cons

Upper management and CEO are at a low. The CEO seems to find pleasure belittling employees, making large meetings and conference calls very uncomfortable (whether happening to you or another employee). There is no trust for the work being performed by the employees. When the CEO has it out for an employee, consider yourself gone (legal or not, it happens). There is a lot of 'hiring my friends from college, hiring a neighbor' going on here. 40 hour work weeks are a dream that never happens. You are expected to answer emails and calls on off hours, weekends, and the middle of the night if necessary. Deadlines on items are irrational. Someone else had mentioned all the positive comments on here were fabricated. This is absolutely true. It wouldn't surprise me if the CEO wrote them himself. There is definitely something 'off' with him.

Explore other reviews about CallTower

5.0
27 Feb 2025
Recommend
CEO approval
Business outlook

Pros

Challenging work! Great company growth. Great teams to work with.

Cons

Can be very fast paced and directions can shift constantly.

1.0
29 Jan 2025
Recommend
CEO approval
Business outlook

Pros

You can work remotely, but expect an intense workload with little to no breaks. The PMO keeps a tight grip on deadlines, and if you fall behind, expect direct repercussions.

Cons

TERRIBLE COMPANY. Be very cautious of five-star reviews titled "Great Company"—if they lack depth on why it's great, that's a red flag. This is a small, cult-like company where you're expected to memorize their playbook and read books that have nothing to do with your job. They obsess over personality tests instead of actual skills. Worst of all, they have little respect for your personal time and will let you go in an instant, not based on performance, but on your manager’s mood.

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CallTower Response
1y
Thank you for sharing your feedback. We value honest input as it helps us understand areas for improvement and continue building a better workplace. Your comments about workload, management practices, and company culture have been noted, and we take them seriously. While we recognize there’s always room to grow, we also remain committed to fostering an environment where team members can thrive and feel supported. We wish you success in your future endeavors and appreciate the time you took to share your perspective.
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