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Capital Support

Is this your company?

Dead End Job - bought out in last year or so - even worse now! - Anonymous employee Capital Support Employee Review

1.0
27 Jun 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- some nice people (but young mostly as they can pay less for them) - you get an Extra day Annual Leave for birthday

Cons

- Do not offer even close to Market rate salary's - Happy to blame staff regardless of the lack of training to do your job properly - those that have worked there for many years and have climbed the ranks through insanely hard work are just not appreciated - no prospects to move up internally as they prefer to hire externally - Annual Leave is only 22 days and you gain 1 extra day for every 2 years you work there - pretty much every HR policy is copied and pasted from a government website with no knowledge of the terms when questioned (you just get a copy and paste from the government website again....) - Management do not fight for you and look to save their own skin by rolling blame downhill even though they know your in the right - They try to scare some employees in to resigning when rights are questioned (trying to give unfair disciplinary's even though legally they cannot) - Most employees work to help each other out instead of working to aid the company - since being bought out by a much larger company the worst of both companies policys seem to be adopted rather than the best of each - no pay brackets.... so you have 2nd liners getting paid more than 3rd liners and 1st liners getting paid more than 2nd liners .... ridiculous! - Toxic attitude amongst the company - looks to be going downhill. so many people leaving since the takeover - ill be surprised if the company lasts a year. Will leave the second i get an offer anywhere else. applying from today!

Explore other reviews about Capital Support

2.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Good people to work with

Cons

None to think of with this company

3.0
21 Jun 2016
Recommend
CEO approval
Business outlook

Pros

Some nice people working here and the Tech Director is nice trying to lead a good morale and he sends out email that help the team to keep going... pretty much.

Cons

Some very competitive junior but lazy people at the same time...! Very high staff turnover 10 staffs have left within the same team in 4 months! Not processes driven and you can download/install anything from the internet without QA or UAT testing before production at any clients' computers. Some weird clients who are not very professional and will ask for more than what you came to do and even if you do 10 things when only 2 were requested on the ticket. They're still not happy because the customers' expectations are not always easily manageable because the company expect you to deliver everything even if they hadn't train, give core informative communication re the requests or the tools to perform the role properly and occasions get stuck at clients' site screaming and acting stupid because i was just trying to do my job but they expected something i didn't have on me at the time for example which is not the client's fault.

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