Big Promises, bigger lies - Sales Consultant CarMax Employee Review

1.0
26 May 2018
Recommend
CEO approval
Business outlook

Pros

They are flexible at times.

Cons

This company is a joke. Period. Unpaid mandatory training coupled with unpaid mandatory internet office hours will add up to 20 hours a week of unpaid time or more! On top of that, management is forced to micromanage by corporate and will constantly belittle and harass you the minute your monthly sales drops below standards. But wait, it gets better! If by chance you are lucky enough to get a customer to come in that conflicts with an internet office shift, you will be forced to split the sale. No exceptions. Put simply, you will be forced to work for free while losing a sale that you worked hard for. Overall, my advice to any aspiring sales consultants is run while you still have a chance.

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5.0
3 May 2026
Recommend
CEO approval
Business outlook

Pros

You are your own boss

Cons

Slow days can be demotivating.

1.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

Cons

Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

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