Great company overall - Anonymous employee CarMax Employee Review

3.0
24 Jan 2010
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great core values, Great people with great attitudes, fellow associates become more like family than coworkers, great place to start at or finish with.

Cons

Some of the jobs do not seem as important as others, people are sometimes promoted when not fully ready, management doesn't always engage in the right management techniques

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5.0
3 May 2026
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CEO approval
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Pros

You are your own boss

Cons

Slow days can be demotivating.

1.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

Cons

Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

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