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      CarMax

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      CarMax reviews

      Take care of the employees and they will take care of the customers. - Sales Manager CarMax Employee Review

      2.0
      8 Jun 2010
      Sales manager
      Recommend
      CEO approval
      Business outlook

      Pros

      CarMax is currently going back into their growth pattern so lots of opportunities will become available in the coming years

      Cons

      Rapid changes in the processes leaves everybodys head spinning. New programs were rolled out even before they were finalized. Focus is competency based behaviors and if you are struggeling....bye bye.

      Explore other reviews about CarMax

      5.0
      3 May 2026
      Sales associate
      Recommend
      CEO approval
      Business outlook

      Pros

      You are your own boss

      Cons

      Slow days can be demotivating.

      1.0
      31 May 2026
      Customer experience consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

      Cons

      Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

      1
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