Fortune 500.....I think not. - Manager CarMax Employee Review

2.0
26 Sept 2008
Recommend
CEO approval
Business outlook

Pros

The company when it started out was great in theory. With the advent of success, we got too large too quick. Now bad decisions, poor leadership, and a stagnant economy have caused this company to fall flat on its face. It's like any other large failing company now so I can't honestly say it's a good place to work anymore.

Cons

Just like any faltering large company. Hour/Pay cuts, they just got rid of the pension plan, poor decisions by upper/senior management have resulted in a class action lawsuit by three different firms for defrauding investors, poor hiring choices, poor promotion decisions, no accoutability. It's bad when I'm a manager and saying this stuff. They'll probably be out of business in three years if things get any worse than they are now.

Explore other reviews about CarMax

5.0
16 Apr 2026
Recommend
CEO approval
Business outlook

Pros

a people driven company that sells cars

Cons

Inner network devloper compabalility is lacking

1.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

Cons

Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

1
See reviews by: Helpful|Rating|Date|All