Great For a pit stop - Sales Consultant CarMax Employee Review

3.0
8 Apr 2011
Recommend
CEO approval
Business outlook

Pros

They provide great training, Benefits are good. They corner the market in used car sales so you will always have customers coming in.

Cons

You pretty much understand that they will bring outside people for promotions, Very little make it from within. Company has grown to have over 7B revenue since 1993 and has yet to give its consultants a raised since 1993. Very low compared to the rest of the industry.

Explore other reviews about CarMax

5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Amazing benefits with 6% 401k matching and tuition reimbursement.

Cons

Highly reliant on the quality of management at the store location.

1.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

Cons

Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

1
See reviews by: Helpful|Rating|Date|All