Not a good culture - Sales Manager CarMax Employee Review

2.0
1 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Benefits are good for full-time employees. Commission sales jobs are decent starter jobs for young people.

Cons

Very WOKE company and it is forced on you as an employee through required training and constant reads in newsletters. They want YES men/women and DO NOT want your opinions or ideas. Employees are scared to offer opinions or truth, even on anonymous surveys. High turnover and quick to fire even good employees. Tenure is more important than skill for promotions. Upper management is out of touch and playing catchup to competition. Store management goes unchecked due to no visits from corporate leaders and regional manager visits 2-3 times a year only. Culture is to always be inputting observations in writing for almost every employee. These come across as write-ups and associates feel like their jobs are always a step away from termination.

Explore other reviews about CarMax

5.0
31 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Everything is great I love how it is ran

Cons

Everything is great the way it is

1.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

Cons

Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

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