A Great place to work - Insurance Advisor Caravan Guard Employee Review

5.0
8 Oct 2020
Recommend
CEO approval
Business outlook

Pros

I've been at Caravan Guard just under 3 years now and its a great group of people to work with, there's monthly incentives to keep things interesting, plenty of room to move up role bandings with continued good performance and a few bonuses each year. This is my first job working in a call centre, and I knew little about the workings of insurance before but the new starter training is great and pretty comprehensive. I was confident I could deal with whatever customers threw at me by the time my training was finished.

Cons

Working weekends (although this is only 9-4)

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Caravan Guard Response
5y
Thanks for taking the time to leave us a review and recognising our positive, friendly team of people with the opportunities to move up though our progression routes and role bandings. It's fantastic to hear you found our induction training comprehensive and that it’s equipped you well for you role. We appreciate that working weekends isn’t always convenient for some people, we do try to limit this as much as possible by asking our employees to work only one day at the weekend (either Saturday or Sunday) and only every other week, with a day off during the week to compensate, whilst still meeting our customer demand. Kind regards Hannah

Explore other reviews about Caravan Guard

5.0
29 Feb 2024
Recommend
CEO approval
Business outlook

Pros

Wages, benefits, culture, parking, worklife balance

Cons

Computer system behind the times, too many work arounds.

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Caravan Guard Response
2y
Thanks for taking the time to leave us a review, we agree we do have a generous benefits and rewards package and the people here are lovely to work with, supported by our company values. We do appreciate that our current IT system needed an update and we are thrilled to have invested in a new system that will make all our processes even more efficient, we can't wait for this to be launched soon. Kind regards Hannah
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