started out ok then went downhill - Maintence Support Engineer Cardinal Group Companies Employee Review

I have the authority to shape team culture, improve workflows, and make decisions that directly drive success. There is immense satisfaction in mentoring team members, watching them grow, and helping them achieve their career goals. I get to shift from purely executing tasks to big-picture thinking and problem-solving. The role sharpens invaluable soft skills like negotiation, conflict resolution, and leadership that are highly transferable.

I am ultimately responsible not just for my own output, but for the performance, mistakes, and morale of the entire team. Managers often catch heat from both sides—balancing the expectations of upper executive leadership with the realities and needs of direct reports. Transitioning into management can sometimes create professional distance between you and former peers or team members. You spend more time in meetings, handling administrative tasks, and unblocking others rather than doing the hands-on tactical work you might have originally enjoyed.

- Room for growth and promotions - Job security - Most of your coworkers are easy to work with

- Work life balance: depends on who your white label is and if you work strictly for cardinal they have a better work life balance. - Turnover rate in corporate - Learn as you go / 0 training in every role unless if you have a good manager - CYA mentality - High expectations / sometimes unrealistic goals - When corporate comes into town they are never hands on due to having too many meetings in a day