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CareFirst BlueCross BlueShield

Engaged employer

Horrible! - Customer Service Representative CareFirst BlueCross BlueShield Employee Review

1.0
1 Nov 2017
Recommend
CEO approval
Business outlook

Pros

Family oriented, insurance benefits, paid time off, work from home, cant really say too much about pros. Theres more cons then pros

Cons

Supervisors are horrible, some not all...talk down to you like you are beneath them, audits and adjustors are not consistent, you have to do too much for very little pay, company expects you to retain all the information from training class and soon as you get on the floor you are expected to be perfect....no room for errors.

Explore other reviews about CareFirst BlueCross BlueShield

5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexible work schedule, remote most days, good pay

Cons

Disorganized leadership, everything else is great

3.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Have a few awesome associate

Cons

Continuously reactive mode without proactively evaluating all options

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