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      CareFirst BlueCross BlueShield

      Engaged employer

      CareFirst BlueCross BlueShield reviews

      Customer Service - Customer Service Representative CareFirst BlueCross BlueShield Employee Review

      4.0
      28 Sept 2015
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits and great people. Leadership does a good job of listening to their employees and trying to make the job more interesting. For a call center could not ask for more.

      Cons

      High stress, limited opportunity for advancement, sometimes feels like the unwanted step child

      Explore other reviews about CareFirst BlueCross BlueShield

      5.0
      23 Jun 2026
      Medical policy analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible work schedule, remote most days, good pay

      Cons

      Disorganized leadership, everything else is great

      3.0
      23 Jun 2026
      Software engineer manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Have a few awesome associate

      Cons

      Continuously reactive mode without proactively evaluating all options

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