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      CarePayment

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      CarePayment reviews

      Working at Carepayment - Customer Care Specialist CarePayment Employee Review

      5.0
      20 Nov 2024
      Customer care specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      I have worked at Carepayment for over 3 years. We provide a much needed service for helping folks pay their medical bills. There are many benefits to choose from working here. No handle times for calls, competive salary, and a staff of leads/supervisors that want us to succeed. And we work remote!!!

      Cons

      The only real down side I can think of is my equipment is a bit outdated. However, that is being addressed now

      Explore other reviews about CarePayment

      5.0
      7 Dec 2024
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Salary is wonderful. Competitive pay.

      Cons

      Slow training that abruptly changes

      1.0
      13 Jan 2026
      Brand ambassador
      Recommend
      CEO approval
      Business outlook

      Pros

      Nothing, the pay is too low for the amount of work you're expected to do, and if a customer calls in and lies about you; their report will still stand even if they listen to the call and hear that the customer was lying

      Cons

      See the pros stated above

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