Cons outweigh the Pros - Shift Supervisor Caribou Coffee Employee Review

2.0
7 Oct 2019
Recommend
CEO approval
Business outlook

Pros

-Weekly free 1/2 pound of beans -Free shift drink -Awesome, kind store manager -Fun co-workers -Coffee talks -Good place for a coffee addict -Great job for a hard-working high school student -occassionally free t-shirts and/or sweatshirts. The best part of my job were the people. My store manager and a couple people at the store are still my friends. We did what they could with the meager resources we had to make things better for each other there, but it was a really tough, tough job.

Cons

-Really tough schedules - I would work one day at 4:30 am and then the next I'd be working a shift until 10:30 pm. -Majorly lacking in work-life balance for all store staff - from store manager down to team members. -Basically on call, even on days off. -Sent driving all around creation to other stores when we ran out of cups, lids, straws, etc. etc. -One day off at a time, with stretches of 9-12 days of work in a row -Pop-up promotions without warning, BOGOs that are "all hands on deck," busy, and intense. -Amy's blend promotion - not only is it difficult as a shift supervisor to meet sales goals, it's hard to sell something that you know does way more for Caribou than it does for cancer research. -Essentially no breaks - they don't schedule them and they're not actual, sit-down, off-the-clock breaks. They get around the rules by calling them "working breaks," in that you're allowed to walk into the back room for a breather, but you can be called back onto the floor in less than 30 seconds. -I'd go home absolutely frayed. I actually started suffering from a sleep disorder due to my general exhaustion from erratic sleep schedules and overwork. -The pay is terrible. I survived because I lived in a double income household. Otherwise, seriously. -The free sweatshirts were cool, but did not make up for all of the above.

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Caribou Coffee Response
6y
We appreciate you taking the time to leave us a review about working at Caribou. It’s disappointing to hear that it wasn’t all positive and there were elements that you found negative. We will share this feedback with the team.

Explore other reviews about Caribou Coffee

5.0
4 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Better tips than scooter’s coffee

Cons

Limited shifts available for part time

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Caribou Coffee Response
4mo
Thanks for taking the time to share your experience. We’re glad to hear your time with us has been positive — it reinforces our commitment to building a workplace where people feel valued, supported, and inspired to grow.
4.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

fun job good discount good people to work for

Cons

can be a very fast paced and environment and difficult to keep up if thats not your strong suit

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