Shift Supervisor - Anonymous employee Caribou Coffee Employee Review

3.0
29 Aug 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Free coffee and great customers. Core Values were great, though not at Upper Management Level.

Cons

Pay and appreciation from District and Corporate Managers. If an employee is late, just once, for opening the store they are fired regardless of their work ethic and reputation at the store. I was a supervisor that was never late for work in almost a year of employment, worked hard and at multiple shops. I was valued by store managers, customers and co-workers. One morning I missed my alarm clock and the store opened 15 minutes late. I was asked to meet with someone the following day (so they could terminate my employment). After 30 minutes of waiting the person that asked me to come for termination was called and had decided to go spend the day on a boat. At that time telling someone else (who didn't want to lose me) to do the termination.

Explore other reviews about Caribou Coffee

5.0
22 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Easy to learn menu and recipes

Cons

Bad tips and not great pay

2.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Usually nice coworkers, good regulars, tips can be really good if you’re working busy shifts

Cons

Over worked and under paid. General managers are hit or miss and if yours is bad, you’re screwed and they won’t be held accountable. Some coworkers are bullies with no repercussion. Unfair task delegation. Hard to get full time hours unless you’re upper management.

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