It could be much better - Store Manager Caribou Coffee Employee Review

2.0
4 Apr 2011
Recommend
CEO approval
Business outlook

Pros

I love my customers, my staff and the quality of the products we offer.

Cons

Management - DM's and upward who have little to no idea what it is truly like to work in a store and base their thinking/ideas for improvement/etc on theory. Also, it is hard to be motivated when most of the feedback you get is critical and the victories/wins you do make go unnoticed.

Explore other reviews about Caribou Coffee

5.0
20 Apr 2026
Recommend
CEO approval
Business outlook

Pros

- Great people and company culture

Cons

- frequent changes in management

2.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Usually nice coworkers, good regulars, tips can be really good if you’re working busy shifts

Cons

Over worked and under paid. General managers are hit or miss and if yours is bad, you’re screwed and they won’t be held accountable. Some coworkers are bullies with no repercussion. Unfair task delegation. Hard to get full time hours unless you’re upper management.

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