Good Company - Yeoman Carnival Cruise Line Employee Review

Unlimited earning potential. Great training.

Working remote requires a lot of self motivation

Training was in depth and informative. I enjoyed my coworkers and the trainers made the information fun. The benefits were good.

The work hours, lack of any real “off phone time”, phone adhearance issues, azure connection issues, carnival websites going down weekly, being stuck in queue for hours after your shift for last minute callers, being talked to rudely, leads not wanting to take over the escalted calls, no discretion to fix anything monetary for the guests, employee pay and the ability to actually get vacation approved timely. This job has potential if things were different, but right now its not worth the headache.