Poor scheduling, - Clinical Services Technician Celerion Employee Review

2.0
18 Apr 2019
Recommend
CEO approval
Business outlook

Pros

Decent opportunities for raises and clinical skills.

Cons

Scheduling is unreliable. Usually comes out one week in advance at a time. As a CST they slowly increase unreasonable expectations on you to do more work. The amount of availability they want you to have is also unreasonable and doesnt offer work life balance. Also, they are merging screening and clinic staff together. Working in screening is absolutely the worst. Expect you to be there from 6 am to 230, M-F without guarantee there will be work. You have no choice in the matter if you want to work in screening either. I applied to work in the clinic which is what frusterates me.

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Celerion Response
7y
Thank you for your post. Although numerous improvements have been made to improve scheduling of our staff in an environment in which the workload varies significantly, we recognize it is still not ideal for all of our employees. Additionally, we are disappointed to learn of your negative experience while working in screening. As mentioned, this is a new process in which we are trying to balance the correct level of staffing with a very inconsistent and unpredictable screening schedule. We welcome your suggestions on how to improve this delicate balance. Management will be meeting individually with all employees involved in screening to obtain their feedback to perfect the process. As a reminder, working in screening is voluntary for clinic associates. If you decide screening is not a good fit for you, please let your manager know and you will be removed from the screening schedule. Andrew Stringer - Exec. Dir, Global Human Resources

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