Good as a first job, but leave as soon as you can - Anonymous employee CellCarta Employee Review

1.0
22 Jun 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

People you work with everyday. They are almost the only reason you will stay (longer) in this company; Days fly by fast, you will be busy all day long.

Cons

Many redflags right from the beginning. HUGE turnover, people mostly come and leave within a year in the company, when they got enough experience and want a more stable work-life balance. You won't see many people with more than 5 years. If you stay for a longer time (> 5 years), do not expect anything from the company, they do not value experienced people, nor they congratulate them for staying in this mess. If multitasking is not your thing, just look elsewhere: you basically have the workload of two/three people. You never finish your tasks in time. You just pile up things, adding backlog on backlog every week. Company value quantity over quality. People make more mistakes under pressure, adding more work on your shoulders. Management is just pushing people to burn out. Outdated processes and tools to work properly. Lots of wasted time on excel documents, amateurish approach on tools you use everyday. Lack of good communication, no one understands the job of other groups. You have no idea if the work you do has a plus-value for your collegues or is just time wasted. Waste of time and ressources on micromanagement, at every level in the company. Processes add up over and over, greatly slowing your job. Sometimes, process in use yesterday changes the next day, adding more stress and (of course) more work on you. Management refuse to go into the real problem of this company: having efficient work habits from the very core and experienced people to tell them how to run a CRO properly. No long term vision, you constantly fix issues over issues without changing the way you work. You can always make suggestions, share your ideas on how the job can be faster/better if you decide to go that way, they won't move a thing; they're too afraid of change. CellCarta has grown too fast, while keeping the habits of a small company. Upper Management does not have the time to sit down and analyse this chaotic situation. The boat is sinking but their decision is like a bad remake of the Titanic.

Explore other reviews about CellCarta

5.0
1 Oct 2025
Recommend
CEO approval
Business outlook

Pros

BSM was a welcoming team. The biggest part of this department is feeling that everyone is in it together. Much like any job the work is hard and tedious at first because there are so many clinical trials but after some time you feel really good about being able to finish your work (accessioning samples & shipments) a lot quicker. One more important thing to add is that feedback is definitely welcome, if there is something that doesn't make sense don't hesitate to ask questions about it.

Cons

The biggest thing which everyone in BSM can agree on is when it gets really busy you get worn out. There're essentially no brakes and we have deadlines to meet because if our work isn't finished then all the other departments are stuck having to wait for us. This is definitely a job in which there is no down time and depending on the person that can be a good thing or a bad thing.

4.0
16 Jan 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good inter-departmental communication. Managers and immediate director to my department were both excellent communicators and extremely supportive of their employees. Work life balance was great and benefits were quite good as well.

Cons

The pharma and CRO space is struggling very hard right now. 6 months after being hired, we had our first major lay off. After another 6 months they made even deeper cuts. Between that lay off and myself being laid off I started to notice many coworkers emails suddenly being deactivated or that they were replaced on projects due to them leaving or being quietly laid off. Hopefully they can turn things around, but I would keep one foot out the door if seeking employment with CellCarta. Other than that, there was always some disconnect between teams in other countries and time zones in terms of following SOPs for data or general urgency. This disconnect would often create an extreme sense of urgency to get deliveries to clients on time that could have been solved with better communication and better team leading and error correction in other sites. Lastly, some programs and projects were not very efficient and created less efficient systems than there could have been for completing deliveries and solving problems. Additionally, these systems encouraged a lot of extra busy work that could have been solved in a more efficient manner.

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CellCarta Response
1y
Thank you for taking the time to leave a review regarding your experience at CellCarta. We deeply appreciate your candid feedback and recognize the impact that recent changes, including layoffs, have had on our employees. We are committed to continuously improving our processes, including communication and adherence to SOPs across our different locations, which is something we have begun streamlining as part of our 'One CellCarta' effort. Your suggestions are appreciated and have been noted. Thank you again for your feedback, and we wish you all the best in your future endeavors.
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