Don't believe the 5 star reviews, they are FAKE - Wireless Sales Consultant Cellular Sales Employee Review

1.0
23 Jun 2016
Recommend
CEO approval
Business outlook

Pros

Very easy job, with little to no micromanagement whatsoever. You get to work with some good people, and that is it.

Cons

Where do I start? Unrealistic sales goals that 90% of the team NEVER hit. No store traffic at all, you are lucky to talk (not sale) to one to two people a day. Severe over-staffing. I mean 8 sales people in a store that realistically will have 5-10 customers a day (no exaggeration). Too many $0 days. Constant commission structure changes. We have taken a HUGH pay-cut. Ridiculous phone pricing, sometimes $100 above retail. Bogus $40 fees for programming and setup (in addition to the real Verizon $20 activation/upgrade fee). CPO blemish/refurbished inventory. Sales reps are never held accountable for anything. Reps lie and rip customers off constantly, and are never punished. You would not believe some of the things that have happened in our stores recently. I won't go into detail, but all I will say is, IT IS IMPOSSIBLE TO GET FIRED FROM HERE. I guess that would be a pro. This is just the tip of the iceberg. Do yourself a favor and try to work for corporate. At least you know you'll have a line of customers that wraps around the building.

Explore other reviews about Cellular Sales

5.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great hours and flexibility for family life

Cons

No cons at the moment

avatar
Cellular Sales Response
1w
We love to see reviews like yours. Thank you for taking the time to share your experience and help others find a place with us.
2.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I feel you can meet interesting people

Cons

* I felt that my time with the company had a negative impact on my financial well-being, as my income became less predictable than I expected. * I felt that certain aspects of the sales environment did not align with my personal values and professional philosophy. * I felt that the stress and pressure associated with the role had a negative impact on my overall well-being. * Ultimately, I felt that the position was not a good fit for my financial goals, personal values, or quality of life.

avatar
Cellular Sales Response
3w
Thank you for taking the time to share your experience with us. Feedback is always helpful. We appreciate the time you spent with us and wish you the best in your career.
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