Pros
People (the ones you work with, not customers). I enjoyed my co-workers and the flexibility to get shifts covered if I wanted off.
Cons
So many....where to start! Pay: It seems like you make a lot of money (I hit the top 2 tiers over 15 times in my tenure), but there's so many deductions that you are lucky to get 75% of what the board showed for you. Commission reporting is so confusing! After learning it, I found on 7 separate months that I was shortchanged in pay (though once I brought it to light they paid me). Time-off...NON-Existent. Commission only job should not have uncompensated "Mandatory Meetings" outside of work schedule. That is actually illegal according to Department of Labor. Benefits, it spoke a lot to their "contribution" amount when I left and the option to continue cobra was only $60 more than what I had been paying. I paid $182 every 2 weeks. Just awful. It's retail!!! Not professional outside sales. The comp plans change so often it's hard to keep up. Now they are making reps lose 1 entire shift to MAKE you do phone calls for 8 hours and cold call people to buy phones....To make it so they don't have to compensate you for going to that specific store (mileage) where they have a "Call Center", they are making everyone sign a form to change their home store location to it, even if it's over 100 miles away. Doing that, also screws you over from claiming mileage on taxes now. BTW, that shift too is uncompensated.