Keep the Call Center a Democracy not a Dictatorship - Anonymous employee Cellular Sales Employee Review

4.0
8 Mar 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Laid back environment while making phone calls Callers are easy to get along with Openness to share ideas Training is great Prizes are GREAT Requirements are not strict Rules are not unreasonable Opportunities for growth Having fun days, pot lucks, and fundraisers Good central west knoxville location

Cons

Exceptions are allowed to rules, sometimes based off of personal feelings and reasons from management Management "listens" to ideas but does not "act" upon the ideas A few female managers and supervisors let their emotions dictate their actions Callers are held to higher standards than management Management seems to look at their selves as high and mighty. If they read this review they may begin to give reasons about how it is not them that is the problem or wrong.

Explore other reviews about Cellular Sales

5.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good pay for the work

Cons

At least try, don't clerk

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Cellular Sales Response
13h
Thank you for taking the time to leave a review and share your experience!
2.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great coworkers (other retail sales associates) who will help you succeed and make deals and answer any questions you may have,

Cons

Given an ultimatum and threat of firing after 15 days of work for not outperforming the entire store. Completely unrealistic targets with added bullying. Long term coworkers agree & overheard manager totally bullied and singled me out for no reason.

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Cellular Sales Response
12h
Thank you for taking the time to share your experience with us. We take all feedback seriously and learn from everyone who walks through our doors. We appreciate your time with us and wish you the best in your future endeavors.
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