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Certified Express

Is this your company?

It's a job - Local Truck Driver Certified Express Employee Review

5.0
23 Nov 2023
Recommend
CEO approval
Business outlook

Pros

Good office staff, safety bonus, understanding management

Cons

Got slow some days and went home early

Explore other reviews about Certified Express

5.0
8 Jan 2023
Recommend
CEO approval
Business outlook

Pros

it's a good company with a handful of incompetent people that create some insanely frustrating days. like right now i have a 10:00 appointment to get unloaded and an 18:00 to get loaded. between those appointments i'm supposed to do a live unload, drive 100 miles, take a 10 break and sleep. that's 8 hours which doesn't even cover the 10. i asked night dispatch to get me rescheduled and the response was pretty much figure it out. like why are you even here? my dm is amazing. she was pulled to a different department so someone was covering for her. this first day on the job scheduling is common when she's not here to hold it down. they hired new night and weekend dispatch who are also amazing. every encounter i've had with the new girls was great. so the company is working on fixing these problems but they still exist they don't have a lot of customers. a handful of chicken plants primarily in the south. the routes are very short, 600 miles, so not ideal for otr if you're trying to stack some miles. to supplement they use a broker. they occasionally have 1000 miles routes but not enough. the owner and his family are really good. if there was a national award for best company owner, he'd probably win it. this company has a lot of potential and that's why i'm still here. i hate the south, i only drive nights and usually anything under 1000 miles is a waste of my time. so i'm not a good fit here, point being that the company itself is good enough for me to stay. if they could get a broader customer base and train the dispatch personnel that need it, it could be the perfect trucking company

Cons

short routes low miles 95% southern us handful of customers handful of incompetent dispatch no pay for 34's

2.0
24 Jan 2025
Recommend
CEO approval
Business outlook

Pros

The starting pay was acceptable.

Cons

No raise at 90 days as promised. Only received a $0.50 raise at a year. It wasn't even the customary 3%. The owner, Scott, and his son, Ryan, micromanage every department instead of letting their employees do what they were hired for. They will ask/beg you to take on a project for them, then refuse to make requested changes as needed for safety or other reasons then blame you when problems arise. Upper management has their favorite employees who can and will get away with anything, and lord help you if you bring any issues with them up to management. There is no real organization within the company. Noone knows what they should be focusing on because everything is an emergency and needs to be taken care of right now, but no one want to delegate who should be focusing on it, so everyone focuses on it and nothing truly gets done.

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