Enjoying life at Chainguard - Technical Support Manager Chainguard Employee Review

5.0
9 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Dialed-in leadership with clear goals and detailed planning to achieve them. Brilliant support and customer success team who are focused and make customers very happy. Excellent engineering management and teams that work well and deliver. Fun place to work with the right atmosphere. Everyone has time for you and is welcoming and great to work with. Well though out benefits and good compensation. Great HR/People Ops. Obviously a fantastic product that makes a huge difference to cyber security. Great remote setup/policies.

Cons

Its hard work, but this is normal in a young company.

Explore other reviews about Chainguard

5.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

Amazing culture, great benefits, fun team! Plus lots of opportunities to learn/grow and a great company outlook.

Cons

Fast paced, you must be able to adapt and change quickly.

avatar
Chainguard Response
4d
Thanks so much for sharing this. The pace is real; we're glad it's feeling worth it though. Really happy you're here.
5.0
18 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great benefits and compensation. The work-from-home flexibility they advertise is genuinely supported in practice. Strong communication across teams and great colleagues to work with. The company also promotes a healthy work-life balance, with employees being very respectful of different time zones and schedules.

Cons

There could be more consistency around processes, controls, and standardization across teams. At times, policies and procedures could be communicated and enforced more clearly to help improve alignment and accountability organization-wide. I also noticed that while cross-functional collaboration is encouraged and appreciated, there are occasions where decision-making can become blurred across departments. In some cases, it may be more effective for final decisions to remain with the manager or leadership team responsible for that area. There are situations where clearer “black and white” guidelines and expectations would help create more consistency and efficiency.

avatar
Chainguard Response
4d
Thanks so much for taking the time to write this. The feedback on processes and decision making clarity is something we hear and we're actively working through. Growing fast means some of that infrastructure takes time to catch up. We appreciate you naming it and we're glad the rest of the experience has been a good one. Glad you're here on the ride with us.
See reviews by: Helpful|Rating|Date|All