2.0
6 Oct 2016
Former employee, more than 1 year
Naperville, IL
Recommend
CEO approval
Business outlook
Pros
Benefits, raises, 1 outing a year, nice people to work with. That is pretty much. All the pros. I do not have much more to say.
Cons
Students are rude and nasty, quality assurance always tries to find something wrong with the calls. Potlucks are fake they make you "enjoy" that with your not ready time. The way that they track productivity is with not ready time. You have 6 minutes a hour to use the bathroom. Good luck. The supervisors are rude they treat you like a slave. The managers even give you their work too. You will have to take care of financial academics and counseling in one call. One call resolution. If it's not resolved you will be in trouble. They also fire people without a notice.