belle entreprise mais... - Senior Business Operations Program Manager ChargePoint Employee Review

Pay and worklife balance is good

None that come to mind

Unprofessional management and no work ethics

My experience, particularly within the accounting and teams, was very challenging. There is a heavy emphasis on offshoring work, often without proper planning or consideration for team stability. Employees are frequently expected to train offshore teams, after which responsibilities are gradually transitioned, creating uncertainty around job security. Leadership, especially in offshore coordination, lacks transparency and accountability. Communication is often unclear, and concerns raised by employees are not effectively addressed. This leads to a frustrating work environment with low trust in management. Work-life balance is extremely poor. Weekend work is common, particularly during quarter-end and year-end periods, and expectations are not well managed. While the company promotes an “unlimited PTO” policy, in practice it is difficult to take time off, and there is no payout upon departure, which may not align with employee expectations. There has also been noticeable turnover within the accounting team, with many experienced employees leaving, which further impacts team morale and continuity. Advice to Management: Improve transparency, address leadership gaps, and create a more realistic and sustainable workload for employees.