Terrible company / no support for employees - Membership Growth Consultant ChenMed Employee Review

1.0
7 Jan 2022
Recommend
CEO approval
Business outlook

Pros

There are no pros to working for this company.

Cons

There is blind leadership from Florida. Their solution to not hitting sales goals in 2020 was to raise quotas in 2021. They provided I help with marketing materials or management support. If you had an issue with anything and you brought it to your sales manager they had no solution or help. I was excited to work here when I was hired and was quickly disappointed by management and by the company as a hole. They don’t pay our commissions and you spend most of your time trying to get paid for work you already did. I would not suggest this company to anyone.

avatar
ChenMed Response
4y
ChenMed is built on a cornerstone of noble and compassionate service. We do recognize that working here will be one of the most challenging and rewarding for those who are passionate about our mission. Our Management Growth Consultants are crucial to helping rescue seniors. This role is considered sales and does ask our team members to hit sales targets. Part of our process is to clearly outline our commission structure within the interview, before onboarding and during orientation to ensure all are on the same page. Our teams are the heartbeat of ChenMed and we want to reward them for their hard work and commitment towards meeting and exceeding goals!

Explore other reviews about ChenMed

5.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

-ValueBased care driven. -Mission and Vision. -Growth opportunity. -Work-life balance.

Cons

Challenges to meet metrics dependent on market/location- but not impossible

avatar
ChenMed Response
2w
Thank you for the 5-star review and for helping us bring more good days to our patients. We appreciate your feedback regarding center metrics. Each community presents unique circumstances, and we appreciate your recognition that success is still achievable when we support each other.
2.0
23 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Remote Work Flexibility: The ability to work from home offers a great work-life balance and a highly flexible day-to-day environment. Excellent Peers: The general staff and fellow employees are incredibly nice, professional, and great to collaborate with. There is a strong sense of peer-to-peer camaraderie.

Cons

Disrespectful Direct Management: My immediate supervisor frequently displays a disrespectful and condescending attitude toward direct reports. Constructive feedback is non-existent; instead, mistakes are met with public or private hostility rather than professional coaching. Complete Lack of Support: Management offers zero support when challenges arise. They provide no guidance or assistance leaving direct reports entirely on their own to figure things out.

1
avatar
ChenMed Response
4d
Thank you for sharing your experience and for your three-plus years of dedication to ChenMed. We take your concerns about management behavior and lack of support very seriously. Every ChenMed employee deserves to be treated with dignity and respect, and to receive the guidance they need to succeed. This is a core part of who we are and how we expect our leaders to show up for their teams. If you are open to sharing more details, we encourage you to reach out directly to our HR team: employeerelations@chenmed.com, where all concerns are handled with care and confidentiality.
See reviews by: Helpful|Rating|Date|All